Your reputation.
Happy customers, put to work. Reviews, replies, and referrals are crucial for social proof and build trust with Google.
- Request reviews at the right time with the right context.
- Agent-drafted replies to every Google review, with keywords.
- Strict compliance and terms-of-service gates enforced.
- Refer-a-friend flows amplify impact.
Every visit, put to work.
The right time, the right ask
The request goes out after the pickup, not a week later. It knows what they bought and who helped them. That context is why people answer.
Replies with keywords
Every Google review gets a drafted reply. Each one names your neighborhood and what you sell. Google reads replies too.
Compliance gates, enforced
Ad rules, platform terms, and state rules are checked before you see a draft. No health claims, no incentives for reviews, no slips. The gate is in the software.
Refer a friend
Happy customers get a link to share. Both sides get a reward on the friend’s first order. Every referral lands in your feed.
After every visit.
Every visit, every review
Pickups, orders, and new Google reviews get picked up as they happen.
Who to ask, what to say
Who gets a request, when it goes out, and what each reply should say.
Requests out, replies posted
Requests go out. Replies get drafted, screened, and posted after your say.
Your view: every request and reply waits in your feed. Approve in seconds, or change the words.
Trust is built one review at a time.
Customers read reviews before they pick a shop. So does Google. A steady flow of recent reviews, each one answered, is a signal both of them trust.
Most shops ask too late or not at all, and replies pile up. Sugarpine asks at the right moment, drafts every reply, and screens each one. You approve in seconds.
Every review answered. Every rule respected.
Good questions.
Is asking for reviews allowed?
Do the replies post on their own?
What if a review is unfair?
How does refer a friend work?
See what your customers see.
Sugarpine scans your shop the way a customer's search does: rankings, profile, reviews, menu, missing pages. Two minutes, no call required.
Or book a walkthrough →